master
weizong song
8 months ago
parent
903fa344e8
commit
8f99902092
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<?php
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namespace App\Forms;
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use App\Models\Project;
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use App\Models\Adverse;
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use App\Models\Orders;
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use Kris\LaravelFormBuilder\Form;
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use Kris\LaravelFormBuilder\Field;
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class AdverseForm extends Form
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{
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public function buildForm()
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{
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$this->add("project_id", Field::SELECT, [
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"label" => "所属项目/医院",
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"empty_value" => "请选择",
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"choices" => (new Project())->get()->pluck("name", "id")->toArray(),
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"attr" => ["class" => "form-control"]
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]);
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$this->add("order_id", Field::SELECT, [
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"label" => "相关订单",
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"empty_value" => "请选择",
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"attr" => ["class" => "form-control"]
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]);
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$this->add("type", Field::SELECT, [
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"label" => "不良事件类型",
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"empty_value" => "请选择",
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"choices" => Adverse::getTypeList(),
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"attr" => ["class" => "form-control"]
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]);
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$this->add("description", Field::TEXTAREA, [
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"label" => "事件描述",
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"attr" => [
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"class" => "form-control",
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"rows" => 4,
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"placeholder" => "请详细描述不良事件的具体情况..."
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]
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]);
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$this->add("solved_status", Field::SELECT, [
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"label" => "解决状态",
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"empty_value" => "请选择",
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"choices" => Adverse::getStatusList(),
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"attr" => ["class" => "form-control"]
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]);
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$this->add("solved_result", Field::TEXTAREA, [
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"label" => "解决结果描述",
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"attr" => [
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"class" => "form-control",
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"rows" => 3,
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"placeholder" => "请描述解决方案和结果..."
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]
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]);
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$this->add("solved_at", Field::DATE, [
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"label" => "解决时间",
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"attr" => ["class" => "form-control"]
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]);
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$this->add("solved_by", Field::TEXT, [
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"label" => "经办人",
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"attr" => ["class" => "form-control"]
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]);
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$this->add('buttons', 'buttongroup', [
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"splitted" => true,
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"buttons" => [
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["label" => "保存", "attr" => ["class" => "btn btn-primary mr-1", "type" => "submit"]],
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["label" => "返回", "attr" => ["class" => "btn btn-light btn-back", "type" => "button"]]
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]
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]);
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}
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}
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<?php
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namespace App\Models;
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use Illuminate\Database\Eloquent\Model;
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use Illuminate\Database\Eloquent\SoftDeletes;
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class Adverse extends Model
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{
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use SoftDeletes;
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protected $table = 'adverse';
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protected $fillable = [
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'project_id',
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'order_id',
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'type',
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'description',
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'solved_at',
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'solved_by',
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'solved_status',
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'solved_result'
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];
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protected $dates = [
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'solved_at',
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'created_at',
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'updated_at',
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'deleted_at'
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];
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// 状态常量
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const STATUS_PENDING = 'pending'; // 待处理
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const STATUS_PROCESSING = 'processing'; // 处理中
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const STATUS_SOLVED = 'solved'; // 已解决
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const STATUS_CLOSED = 'closed'; // 已关闭
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// 类型常量
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const TYPE_SERVICE = 'service'; // 服务问题
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const TYPE_QUALITY = 'quality'; // 质量问题
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const TYPE_SAFETY = 'safety'; // 安全问题
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const TYPE_COMPLAINT = 'complaint'; // 投诉
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const TYPE_OTHER = 'other'; // 其他
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/**
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* 获取状态列表
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*/
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public static function getStatusList()
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{
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return [
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self::STATUS_PENDING => '待处理',
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self::STATUS_PROCESSING => '处理中',
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self::STATUS_SOLVED => '已解决',
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self::STATUS_CLOSED => '已关闭'
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];
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}
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/**
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* 获取类型列表
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*/
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public static function getTypeList()
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{
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return [
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self::TYPE_SAFETY => '意外事件',
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self::TYPE_COMPLAINT => '沟通事件',
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self::TYPE_OTHER => '其他'
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];
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}
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/**
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* 关联项目
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*/
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public function project()
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{
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return $this->belongsTo(Project::class);
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}
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/**
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* 关联订单
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*/
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public function order()
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{
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return $this->belongsTo(Orders::class);
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}
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/**
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* 关联解决人（管理员）
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*/
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public function solver()
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{
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return $this->belongsTo(\App\Admin::class, 'solved_by');
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}
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/**
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* 获取状态文本
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*/
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public function getStatusTextAttribute()
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{
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$statusList = self::getStatusList();
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return $statusList[$this->solved_status] ?? '未知状态';
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}
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/**
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* 获取类型文本
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*/
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public function getTypeTextAttribute()
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{
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$typeList = self::getTypeList();
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return $typeList[$this->type] ?? '未知类型';
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}
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/**
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* 是否已解决
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*/
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public function isSolved()
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{
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return in_array($this->solved_status, [self::STATUS_SOLVED, self::STATUS_CLOSED]);
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}
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/**
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* 是否待处理
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*/
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public function isPending()
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{
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return $this->solved_status === self::STATUS_PENDING;
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}
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/**
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* 处理中
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*/
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public function isProcessing()
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{
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return $this->solved_status === self::STATUS_PROCESSING;
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}
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}
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@ -0,0 +1,126 @@
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<?php
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use App\Models\Adverse;
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use App\Models\Orders;
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use App\Models\Project;
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use Carbon\Carbon;
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use Illuminate\Database\Seeder;
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class AdverseSeeder extends Seeder
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{
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/**
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* Run the database seeds.
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*
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* @return void
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*/
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public function run()
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{
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// 获取项目列表
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$projects = Project::all();
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if ($projects->isEmpty()) {
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$this->command->info('没有找到项目数据，请先创建项目');
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return;
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}
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// 获取订单列表
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$orders = Orders::all();
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if ($orders->isEmpty()) {
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$this->command->info('没有找到订单数据，请先创建订单');
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return;
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}
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// 不良事件类型
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$types = [
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Adverse::TYPE_SAFETY,
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Adverse::TYPE_COMPLAINT,
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Adverse::TYPE_OTHER
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];
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// 状态列表
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$statuses = [
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Adverse::STATUS_PENDING,
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Adverse::STATUS_PROCESSING,
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Adverse::STATUS_SOLVED,
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Adverse::STATUS_CLOSED
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];
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// 事件描述模板
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$descriptions = [
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'患者反映护工服务态度不佳，存在沟通问题',
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'护工未按时到达，影响患者正常护理',
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'患者家属投诉护工专业技能不足',
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'护工在护理过程中出现操作失误',
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'患者反映护工个人卫生问题',
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'护工与患者家属发生言语冲突',
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'护工未按照医嘱执行护理操作',
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'患者反映护工工作态度消极',
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'护工在护理过程中造成患者轻微受伤',
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'患者家属对护工服务不满意',
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'护工未及时报告患者异常情况',
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'护工在护理过程中使用手机影响工作',
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'患者反映护工专业知识欠缺',
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'护工未按规定时间进行护理记录',
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'患者家属投诉护工服务态度恶劣'
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];
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// 解决结果模板
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$solvedResults = [
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'已对护工进行批评教育，要求改进服务态度',
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'已安排经验丰富的护工接替，确保服务质量',
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'已对护工进行专业技能培训，提升护理水平',
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'已对护工进行安全教育，避免类似事件发生',
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'已要求护工严格遵守个人卫生规范',
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'已对护工进行沟通技巧培训，改善服务态度',
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'已对护工进行规范化操作培训',
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'已对护工进行职业道德教育',
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'已对护工进行安全操作培训，确保患者安全',
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'已安排护工与患者家属沟通，化解矛盾',
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'已建立护工定期报告制度，及时发现问题',
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'已制定护工工作纪律，禁止工作时间使用手机',
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'已对护工进行专业知识培训',
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'已建立护理记录检查制度，确保及时记录',
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'已对护工进行服务态度培训，提升服务质量'
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];
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// 经办人列表
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$handlers = [
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'张主任',
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'李护士长',
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'王管理员',
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'刘主管',
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'陈经理'
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];
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// 创建50条测试数据
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for ($i = 1; $i <= 50; $i++) {
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$project = $projects->random();
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$order = $orders->where('project_id', $project->id)->first();
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$type = $types[array_rand($types)];
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$status = $statuses[array_rand($statuses)];
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$description = $descriptions[array_rand($descriptions)];
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$data = [
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'project_id' => $project->id,
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'order_id' => $order ? $order->id : null,
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'type' => $type,
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'description' => $description,
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'solved_status' => $status,
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'solved_by' => $handlers[array_rand($handlers)],
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'created_at' => Carbon::now()->subDays(rand(1, 90)),
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'updated_at' => Carbon::now()->subDays(rand(1, 90))
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];
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// 如果已解决，设置解决时间和结果
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if (in_array($status, [Adverse::STATUS_SOLVED, Adverse::STATUS_CLOSED])) {
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$data['solved_at'] = Carbon::now()->subDays(rand(1, 30));
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$data['solved_result'] = $solvedResults[array_rand($solvedResults)];
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}
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Adverse::create($data);
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}
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$this->command->info('成功创建50条不良事件测试数据');
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}
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}
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@ -0,0 +1,69 @@
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@extends("admin.layouts.layout")
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@section("content")
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<div class="row">
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<div class="col-12">
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<div class="card">
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<div class="card-body">
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<div class="mb-3">
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<a class="btn btn-primary" href="{{url($urlPrefix.'/create')}}">
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@lang("icons.action_create") @lang('actions.create'){{$modelName}}
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</a>
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</div>
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<table class="table table-bordered" id="data-table">
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<thead>
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<tr>
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<th>ID</th>
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<th>所属项目/医院</th>
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<th>相关订单</th>
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<th>类型</th>
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<th>事件描述</th>
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<th>解决状态</th>
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<th>解决日期</th>
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<th>操作</th>
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</tr>
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</thead>
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<tbody>
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@foreach ($data as $row)
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<tr data-id="{{$row->id}}">
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<td>{{ $row->id }}</td>
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<td>{{ $row->project ? $row->project->name : '-' }}</td>
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<td>
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@if($row->order)
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订单号：{{ $row->order->serial }}<br>
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下单人：{{ $row->order->contact }}<br>
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电话：{{ $row->order->mobile }}
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@else
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-
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@endif
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</td>
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<td>{{ $row->type_text ?? '-' }}</td>
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<td style="max-width: 300px;word-break: break-all;">{{ $row->description }}</td>
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<td>{{ $row->status_text ?? '-' }}</td>
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<td>{{ $row->solved_at ? date("Y-m-d", strtotime($row->solved_at)) : '-' }}</td>
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<td>
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<a class="btn btn-sm btn-primary"
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href="{{url("{$urlPrefix}/edit?id={$row['id']}")}}">@lang("icons.action_edit") @lang("actions.edit")</a>
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<a class="btn btn-sm btn-danger btn-delete" data-id="{{$row['id']}}"
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href="javascript:;">@lang("icons.action_delete") @lang("actions.delete")</a>
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</td>
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</tr>
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@endforeach
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</tbody>
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</table>
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@include("public._pages")
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</div>
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</div>
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</div>
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</div>
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@include("public._delete")
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@endsection
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@push("footer")
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<script>
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</script>
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@endpush
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